About us

About American Hearth Supply

A small dealer, on purpose.

Micah Rodriguez

Owner · the person who answers (814) 440-4817

I run American Hearth Supply from Albion, Pennsylvania. When you call or text, you get me — not a queue, not a script. I check your dimensions, place the order with the manufacturer, book your freight and handle the warranty paperwork if you ever need it.

If the honest answer to your question is "buy the smaller one," that's the answer you'll get.

BusinessAmerican Hearth Supply LLC
LocationAlbion, Pennsylvania
Phone / text(814) 440-4817 · Mon–Fri 9 AM–8 PM ET
Emailamericanhearthsupply@americanhearthsupply.com

How this business actually works

We're an authorized dealer, not a warehouse. Every unit ships factory-new from the manufacturer's own distribution network — that's why freight is free and why the product is never a repackaged return. We don't have a showroom, and we don't install. What we do is the part that goes wrong when you buy a $3,000 appliance from a marketplace: making sure it's the right size, the right fuel, the right configuration, delivered on a scheduled liftgate truck, with someone accountable if anything's off.

Where we started, and what we carry now

American Hearth Supply began as a WPPO wood-fired pizza oven specialist. The same customers building a backyard kitchen kept asking about the fireplace, the patio heater and the grill — so the catalog grew, one authorized dealer agreement at a time:

  • Fireplaces — Monessen vent-free gas, Napoleon direct-vent gas and electric, SimpliFire and Modern Flames electric, with Fireside Furnishings mantels to finish the wall.
  • Outdoor fireplaces — Outdoor Lifestyles complete gas systems.
  • Wood-fired pizza ovens — the full WPPO range, from the portable Le Peppe to the Karma series and Tuscany built-in kits.
  • Grills & outdoor kitchens — Bull Outdoor Products built-in grills, griddles and complete islands.
  • Patio heaters — Bromic Platinum, Tungsten and Eclipse, gas and electric.

What we promise

A recommendation before you pay. Tell us what you're building; we confirm the size and configuration against the manufacturer's installation manual.
Prices in line with every other authorized dealer. Find the same model advertised lower by another authorized dealer and we'll match it.
Insured freight we stand behind. If it arrives damaged, we file the claim and coordinate the replacement. You deal with us.
No fake anything. Reviews only from real orders. Sales with real end dates. Specs and warranty terms copied from the manufacturer's documents, not written from memory.
The same person after the sale. Warranty registration and claims go through us, for the life of the product.

Trade

Interior designers, hardscape and outdoor-kitchen contractors work with us for trade pricing, complete-build quotes and freight handled to the client's curb. See the trade program.

Why buy from us

You can buy this exact model from a bigger site. Here's the honest case for buying it here.

American Hearth Supply is a small, owner-run authorized dealer in Albion, Pennsylvania. We don't have a call center or a warehouse of our own — every order ships factory-new from the manufacturer's distribution network. What we have is a person who is accountable for your whole order.

Reasons to trust us

Legitimacy you can verify

  • Authorized dealer for every brand we sellFactory-new product with the full manufacturer warranty. Registration and claims run through us.
  • A real Pennsylvania businessAmerican Hearth Supply LLC, Albion, Pennsylvania. Pennsylvania sales tax collected where required.
  • Secure Shopify checkoutShop Pay, PayPal and major cards. Your card details never touch our servers.
  • Insured freight, every orderLiftgate delivery to the lower 48, scheduled by phone with you. Damage in transit is our claim to file, not yours.
  • No invented reviews, no fake countdownsReviews appear only when real customers leave them. A sale has a real end date or it isn't on the site.

Reasons to prefer us

What a small dealer can do that a big one won't

  • A recommendation before you payTell us what you're building. We confirm the size and configuration — and tell you if the smaller model is the right one.
  • The owner answers the phone(814) 440-4817, Mon–Fri 9 AM–8 PM ET. Not a queue, not a script. The same person who placed your order handles your delivery question.
  • Price match against any authorized dealerSee the same model advertised lower by another authorized dealer? Call or text with the link and we'll match it.
  • Complete-build quotingFireplace plus panels, log set, mantel or venting on one written quote, shipped together where possible.
  • Trade pricing for designers and contractorsSpec'ing for a client? Ask about our trade program.

What we don't do: we don't install, and we won't pretend to. Gas appliances need a licensed installer in your area, and we'll send the manufacturer's installation manual and clearance specs so your installer and inspector have what they need.

Questions people ask before spending this much

Straight answers, before you order

About the company

I've never heard of American Hearth Supply. Who are you?

A small, owner-run authorized dealer — American Hearth Supply LLC, Albion, Pennsylvania (just outside Erie). We started as a WPPO wood-fired oven specialist and now carry fireplaces, patio heaters, grills and outdoor kitchens from the manufacturers we're authorized for. When you call (814) 440-4817 you reach the owner, not a call center.

Why shouldn't I just buy directly from the manufacturer?

Most of these manufacturers don't sell to homeowners — they sell through authorized dealers, and the warranty is honored through the dealer you bought from. Buying here gets you the same factory-new unit at the manufacturer's published pricing, plus a person who checks the fit, books the freight and handles the warranty paperwork with the factory.

Is this legitimate? How do I know the product is genuine?

We're an authorized dealer for every brand on the site, and every unit ships factory-new from the manufacturer's distribution network — never gray-market, never returned stock. You can verify the phone number above, our Pennsylvania LLC, and the manufacturer documents linked on each product page. Checkout is Shopify's own, so your payment details never touch our servers.

Why don't I see hundreds of reviews?

Because we're new and we won't fake them. Reviews on this site are collected through Judge.me from real orders only, and a product shows a rating only when real customers have left one. Until then, test us the way that matters: call with a hard question and see what kind of answer you get.

Will someone actually help me after I've paid?

Yes — the same person. Delivery scheduling, a question for your installer, a warranty registration or claim: all of it goes through (814) 440-4817 or our email, Mon–Fri 9 AM–8 PM ET. We answer texts outside those hours when we can.

Shipping & delivery

Is freight really free? Any liftgate or fuel fees?

Free to the 48 contiguous states, liftgate included, no surcharges at checkout. Alaska, Hawaii, U.S. territories and international are quote-only — call before ordering.

How long until it arrives?

In-stock items typically leave the warehouse within 2–4 business days. Parcel items (accessories, some mantels and electric units) then take about 5–10 business days by UPS/FedEx; freight items usually arrive within 1–2 weeks of shipping depending on your location. Each product page shows the ships-in window; items with a longer manufacturer lead time say so on the page.

Will the freight carrier call me? What if I'm not home?

Yes — freight is delivered by appointment. The carrier calls the number on your order to book a window. Delivery is curbside on a liftgate; the driver is not required to bring it inside, so plan to have a hand available.

What happens if it arrives damaged?

Every order ships insured. Look the crate over before you sign, write any damage on the delivery receipt (even "box damaged"), take a couple of photos, and call or text us. We file the claim with the carrier and coordinate replacement parts or a replacement unit with the manufacturer. For concealed damage found after unboxing, contact us within 5 business days of delivery.

Do you deliver to Alaska, Hawaii or Canada?

By quote only. Call (814) 440-4817 with the product and address and we'll get a real freight cost before you commit.

Building your space? Not sure where to start?

Tell us what you're building. We'll recommend the right setup before you spend a dollar.

Not sure which size, fuel type or configuration is right? Send us your space, rough measurements and what you're trying to create. You get a straight recommendation and a written quote within one business day.

No pressure. No sales pitch. If the honest answer is the smaller model — or a different one — that's the answer you'll get.