ID # 9601065910492 Model # BH0320021

Bromic Platinum Smart-Heat Electric Patio Heater — 208V Commercial

Bromic Platinum Smart-Heat Electric patio heater, black finish
Bromic Platinum Smart-Heat Electric patio heater, white finish
Platinum Smart-Heat Electric heaters mounted over a restaurant patio
Heat coverage pattern for the 4500W Platinum Smart-Heat Electric
1 of 4
$2,194.00 Liftgate freight delivery

Questions on sizing, venting or freight? Call or text (814) 440-4817 Text Mon–Fri 9am–8pm ET

Authorized Bromic Heating dealer · Liftgate freight delivery · Owner answers the phone

Freight delivery with liftgate, included to the lower 48

  • Liftgate freight delivery. Delivered by freight to the lower 48 with liftgate service. Inspect the shipment before you sign; if anything is damaged, note it on the delivery receipt and call us right away. We'll take it up with the distributor and manufacturer.
  • 30-day returns on unused, unassembled items (20% restocking fee; return freight at your cost). Terms
  • Full manufacturer warranty, which applies because we are an authorized Bromic Heating dealer.
  • See the delivery and order process
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Not sure this is the right unit?
Send your opening, fuel type, voltage, or project details and we'll confirm the right model before you order.

Owner-run authorized Bromic Heating dealer · Albion, PA · Mon–Fri 9 AM–8 PM ET · americanhearthsupply@americanhearthsupply.com

About this model

The Bromic Platinum Smart-Heat Electric in its 208 V versions — the same ultra-slim heater as the standard 220–240 V Platinum Electric, under separate part numbers for buildings with 208 V service, which is common in commercial buildings.

208 V and 220–240 V heaters are different part numbers and aren't interchangeable. If your electrician has confirmed 208 V service, order from this page; for 220–240 V, see the standard Platinum Smart-Heat Electric.

Models
  • BH0320021 — 3400W, black, 208 V
  • BH0320022 — 3400W, white, 208 V
  • BH3622004 — 4500W, black, 208 V, 21.6 A
  • BH3622005 — 4500W, white, 208 V, 21.6 A

A 2300W 208 V model also exists (BH0320019 black, BH0320020 white) — call us for that one.

Before You Order
  • Voltage. Confirm the supply voltage at the panel with your electrician. Bromic's manual for the 3400W lists 220–240 V current only and gives no 208 V current, so your electrician confirms the circuit for the 3400W. Bromic's 4500W manual lists 21.6 A at 208 V.
  • Circuit. Hardwired and permanently installed by a licensed electrician — one dedicated circuit per heater with a two-pole RCD / residual current breaker.
  • Clearances (manual). 72″ minimum from the floor on a wall, 96″ on a ceiling. Keep combustibles at least 3 ft (1000 mm) from the heater, leave 39.4″ clear in front, and at least 20″ edge to edge between heaters.
  • Weather. Bromic's manual: don't let the heater be directly exposed to rain or water. Plan it under a cover.
  • Controls and mounting. A control (Affinity On/Off, Affinity Dimmer or Manual Wall Switch) is required and sold separately; recess and suspension kits are optional and wattage-specific. A standard wall/ceiling bracket is included.

Wiring and installation must be carried out by a licensed electrician. American Hearth Supply supplies equipment only.

Specifications

Manufacturer figures. Confirm clearances and framing against the installation manual before you build.

Models
3400W — BH0320021 (black) / BH0320022 (white) · 4500W — BH3622004 (black) / BH3622005 (white)
Voltage / current
208 V single phase, 50/60 Hz — 3400W: 16.3 A · 4500W: 21.6 A
Heat area (Bromic's figure)
3400W: 108 sq ft · 4500W: 143 sq ft
Dimensions (W × H × D)
3400W: 50.2″ × 7.0″ × 2.0″ · 4500W: 53.2″ × 10.1″ × 2.1″
Weight
3400W: 22 lb · 4500W: 33 lb
Installation type
Hardwired, permanently installed by a licensed electrician — one dedicated circuit per heater with a two-pole RCD / residual current breaker.
Minimum mounting height
Wall mounted: 72″ from the floor · Ceiling mounted: 96″ from the floor
Clearances
39.4″ (1000 mm) in front; 3 ft (1000 mm) to combustibles; at least 20″ (500 mm) edge to edge between heaters
Mounting
Standard wall/ceiling bracket included; recess kit and tube suspension kits sold separately (wattage-specific)
Controls
Affinity On/Off, Affinity Dimmer or Manual Wall Switch — sold separately
Water rating
3400W: IPX4 (installation manual; cut sheet lists IP54) · 4500W: IP54. Keep out of direct rain.
Listing
Intertek ETL / cETL 5001799
Warranty
3 years

Figures are from Bromic's Platinum Smart-Heat Electric installation manuals (2300W/3400W US Version 4; 4500W Version 1.3) and the current cut sheet, linked below. Where the cut sheet and a manual differ, the manual is used. Build to the installation manual.

All sizes and prices

Prices include freight to the lower 48. Not sure which one? Call or text (814) 440-4817 with your dimensions and we'll confirm the fit.

ModelModel #Price
3400W — BlackBH0320021 $2,194.00 Select
3400W — WhiteBH0320022 $2,379.00 Select
4500W — BlackBH3622004 $2,761.00 Select
4500W — WhiteBH3622005 $2,936.00 Select
Manufacturer Downloads
Warranty
Bromic Heating limited warranty — 3 years on the Platinum Smart-Heat Electric. Bromic supplies a replacement heater or a replacement part for any component that fails; the owner is responsible for labor, shipping, delivery and any installation or permit costs. Applies to the original owner only. Claims are initiated through the dealer that sold the heater. As your authorized Bromic Heating dealer, American Hearth Supply will help you follow Bromic’s warranty claim process.

Source: https://www.bromic.com/warranty/

Learning Center

Before you order

Questions people ask about this kind of product

Patio heaters

Gas or electric patio heater?

Gas (natural gas or propane) gives the most heat per unit and suits open or partly covered areas with a gas line or tank. Electric is cleaner, quieter and the answer for covered patios, pergolas and anywhere gas isn't practical — but it needs the right circuit, so we confirm voltage and wattage before you order.

Can I use these in a restaurant or commercial patio?

Yes — Bromic's Platinum, Tungsten and Eclipse lines are used in commercial hospitality. Tell us the area you're heating and how it's covered and we'll size it.

Do you install heaters?

No. Gas heaters need a licensed installer and electric heaters need an electrician for hardwired models. We supply the manufacturer's installation manual and mounting/clearance requirements.

Shipping & delivery

Is freight included? Any liftgate or fuel fees?

Freight is included to the 48 contiguous states, liftgate included, with no surcharges at checkout. Alaska, Hawaii, U.S. territories and international are quote-only — call before ordering.

How long until it arrives?

In-stock items typically ship in 1-3 business days, and freight items are delivered in 1-2 weeks from your order, with liftgate delivery. We provide tracking once it ships. Parcel items (accessories, some mantels and electric units) take about 5–10 business days by UPS/FedEx after they ship. Each product page shows the ships-in window; items with a longer manufacturer lead time say so on the page.

Will the freight carrier call me? What if I'm not home?

Delivery arrangements depend on the carrier; we'll confirm how yours will be delivered once it ships. Put a phone number you'll answer on the order. Delivery is curbside on a liftgate; the driver is not required to bring it inside, so plan to have a hand available.

What happens if it arrives damaged?

Look the crate over before you sign, write any damage on the delivery receipt (even "box damaged"), take a couple of photos, and contact us right away. For damage you find after unboxing, contact us as soon as you see it. We'll take it up with the distributor and manufacturer.

Do you deliver to Alaska, Hawaii or Canada?

By quote only. Call (814) 440-4817 with the product and address and we'll get a real freight cost before you commit.

Returns, cancellations & warranty

Can I return it?

Yes, within 30 days of delivery, if it's unused, unassembled and in the original packaging. Approved returns carry a 20% restocking fee and the customer covers return freight unless the return is due to our error or a defect — on a large freight item that is real money, which is exactly why we check the size and setup with you before you order. Special-order and custom-finish items can't be returned. Full terms: Refund policy.

What if I ordered the wrong size or fuel type?

Call the moment you notice. Orders can be cancelled or corrected by phone within 24 hours (see our cancellation policy), and before shipment we can usually fix a size or fuel selection at no cost. After it ships, the return terms above apply — so call or text (814) 440-4817 with your dimensions first and let us confirm the configuration.

How does the warranty work if something fails?

You're covered by the manufacturer's limited warranty (the terms are on each product page, sourced from the manufacturer's own document). It applies because we are an authorized dealer. If something fails, call us first and we'll help you work the claim with the manufacturer.

Price & payment

Can I finance it?

Monthly payments through Shop Pay Installments are offered at checkout on eligible orders, subject to approval; the estimated monthly figure on the product page comes from Shop Pay, not from us. Checking your options is a soft inquiry.

Do you charge sales tax?

Sales tax is collected on orders shipping to Pennsylvania. Other states are not currently taxed at checkout.

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What happens after you order

Freight to the lower 48 is included, with liftgate delivery. Your order typically ships in 1-3 business days and is delivered in 1-2 weeks, and we provide tracking once it ships. The carrier calls to schedule, and you inspect the shipment before you sign.

See the delivery and order process