ID # 9579477926108 Model # NEFL65LCD-3SV

Napoleon Luminex Built-In Electric Fireplace — LCD Flame Technology

Napoleon Luminex 65 LCD flame detail showing Woodland media and wood flame pattern
Napoleon Luminex 65 LCD electric fireplace with Woodland media and orange gas flame
Napoleon Luminex 65 LCD installed in living room, two-sided corner installation
Napoleon Luminex 65 LCD three-sided installation with birch logs and black crystals
Napoleon Luminex 65 LCD with black glass crystals and orange gas log flame
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$5,029.00 Liftgate freight delivery

Questions on sizing, venting or freight? Call or text (814) 440-4817 Text Mon–Fri 9am–8pm ET

Authorized Napoleon dealer · Liftgate freight delivery · Owner answers the phone

Freight delivery with liftgate, included to the lower 48

  • Liftgate freight delivery. Delivered by freight to the lower 48 with liftgate service. Inspect the shipment before you sign; if anything is damaged, note it on the delivery receipt and call us right away. We'll take it up with the distributor and manufacturer.
  • 30-day returns on unused, unassembled items (20% restocking fee; return freight at your cost). Terms
  • Full manufacturer warranty, which applies because we are an authorized Napoleon dealer.
  • See the delivery and order process
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Send your opening, fuel type, voltage, or project details and we'll confirm the right model before you order.

Owner-run authorized Napoleon dealer · Albion, PA · Mon–Fri 9 AM–8 PM ET · americanhearthsupply@americanhearthsupply.com

About this model

The Napoleon Luminex 65 (NEFL65LCD-3SV) is a built-in electric fireplace that uses an LCD display to show the flame, with built-in speakers that play matching fire sounds. It installs recessed only, in a single-sided, two-sided or three-sided configuration.

Specifications
Model NEFL65LCD-3SV
Heat output 3,000 W on 240V · 1,500 W on 120V
Flame 3 flame patterns, 6 flame colours
Installation Recessed (built-in) only — single-sided, two-sided or three-sided
Electrical 120V or 240V, hardwired, dedicated 15A circuit
Warranty Napoleon 5 Year Limited

Heat and electrical from Napoleon installation and operation manual W415-4188; flame patterns, colours and warranty from Napoleon's Luminex product page.

Controls

Run from the included remote or the Napoleon Home app.

  • Heater — H-0 (off), FAN, H-1; the flame runs with the heater off
  • ECO and Boost heat modes, with a thermostat setting
  • Flame — colour, and brightness F-1 to F-3
  • Ember bed — 13 colours plus a cycle mode; brightness B-0 to B-4, plus fade
  • Top light — colour settings D00 to D13, plus a cycle mode
  • Sound — built-in speaker, volume V-0 to V-3
  • Timer — 7/24 programmable timer
  • Open window alert
  • Napoleon Home app — power, heat, ember bed, flame, accessory lights and timer

Napoleon also lists voice control through Google Home and Amazon Alexa.

Source: Napoleon installation and operation manual W415-4188, and Napoleon's Luminex product page for voice control.

What's in the box / not included
  • Driftwood logs — 1 set
  • Mineral rocks and charcoal
  • Rusty iron glass — 2 bags
  • Smoky gem glass — 2 bags
  • Remote — 1
  • Brackets (4), screws, anchors and strain relief
  • Gloves

Per the hardware list in Napoleon manual W415-4188.

Not included

  • Electrical wiring and the dedicated circuit
  • Framing materials and wall finish
Before You Order
Installation Recessed only — this is not a plug-in or wall-hanging unit. Plan it before the wall is framed and finished.
Framing opening Width: 65 9/16" single-sided · 65 1/16" two-sided or three-sided
Height: 25 7/8" · Depth: 12 1/2"
Clearances 0" bottom, sides and back · 3 9/16" to mantel
Electrical Hardwired on a dedicated 15A circuit, 120V or 240V, by a qualified electrician. Full 3,000 W heat requires 240V.
Installation American Hearth Supply supplies equipment only — we do not install.

Source: Napoleon installation and operation manual W415-4188. Always work from the manual before framing.

Documents & Downloads

Official Napoleon documentation for the Luminex 65 — NEFL65LCD-3SV.

Free shipping to the 48 contiguous states. Alaska, Hawaii, US territories and international destinations are quoted by phone.

Learning Center

Before you order

Questions people ask about this kind of product

Will this fit my wall?

The dimensions on the page are the appliance body; framing and rough-opening sizes are different numbers and come from the manufacturer's installation manual linked on the page. Call or text (814) 440-4817 with your wall width and height and we'll confirm the right size before you order.

Do I need a professional to install it?

Gas appliances: yes, a licensed gas installer, and most jurisdictions require a permit and inspection. Electric fireplaces are simpler but hardwired models need an electrician. We don't install — we supply the manufacturer's installation manual and clearance specs so your installer and inspector have what they need.

What's included, and what do I need to add?

Each product page lists what ships in the box. Log sets, glass media, decorative fronts, mantels and venting kits are usually separate items — tell us what look you want and we'll put the complete build on one quote so it ships together where possible.

Is freight included, and how long until it arrives?

Freight is included to the 48 contiguous states, with liftgate delivery and no surcharges at checkout. Your order typically ships in 1-3 business days, and most deliveries arrive in 1-2 weeks from your order. We provide tracking once it ships, and the carrier calls to schedule delivery. Alaska, Hawaii, U.S. territories and international are quote-only — call before ordering.

What happens if it arrives damaged?

Look the crate over before you sign, write any damage on the delivery receipt (even "box damaged"), take a couple of photos, and contact us right away. For damage you find after unboxing, contact us as soon as you see it. We'll take it up with the distributor and manufacturer.

Can I return it?

Yes, within 30 days of delivery, if it's unused, unassembled and in the original packaging. Approved returns carry a 20% restocking fee and the customer covers return freight unless the return is due to our error or a defect — on a large freight item that is real money, which is exactly why we check the size and setup with you before you order. Special-order and custom-finish items can't be returned. Full terms: Refund policy.

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What happens after you order

Freight to the lower 48 is included, with liftgate delivery. Your order typically ships in 1-3 business days and is delivered in 1-2 weeks, and we provide tracking once it ships. The carrier calls to schedule, and you inspect the shipment before you sign.

See the delivery and order process